Rachael Charbonneau, NBC-HWC is Senior Program Development Manager, Health Sciences at the American Heart Association’s Center of Excellence for Health Technology and Innovation. Her role includes designing and developing health care professional training programs and advising on behavior change content in the center’s science-based care plans. She’s a versatile professional with over 10 years of experience, conceptual and strategic with a deep understanding of how to use design thinking to create meaningful experiences. She’s developed innovative solutions from seed ideas to full-fledged programs for healthcare technology companies and has coached and trained business, healthcare, and coaching teams on best practices for behavior change.

As a National Board Certified Health and Wellness Coach with an extensive design background, Rachael designs and develops human-centered behavior change services for chronic condition management within the digital health space. She’s worked with a wide range of conditions including mental health, stress, migraine, pain management, digestive distress and IBS, weight loss, diabetes, hypertension, and prevention. She continues to coach privately.